The Nexie Solutions | Web Design & Branding for Startups in the UK & US
Terms & Privacy
The Nexie Solutions works with clients across Nigeria, the United Kingdom, and the United States. Select your region below to view the Terms & Conditions and Privacy Policy that apply to you.
Select Your Region
Last Updated: July 26, 2026
1. Acceptance of Terms
By accessing or using the website and services of The Nexie Solutions ("we," "us," "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services.
2. Our Services
The Nexie Solutions provides website design and development, ecommerce platforms, learning management systems, brand identity design, print and merchandise production, and video editing services to clients in Nigeria and internationally.
3. Project Engagement
Work begins only after project scope, timeline, and pricing have been agreed in writing (including via email or messaging) and, where applicable, an initial deposit has been received. Quoted timelines are estimates and may vary based on client responsiveness, revisions, and project complexity.
4. Payment Terms
Payment terms are agreed on a per-project basis. Unless otherwise stated, an upfront deposit is required before work commences, with the balance due on completion or per an agreed milestone schedule. Late payment may result in a pause of work or delivery.
5. Revisions & Client Responsibilities
Projects include an agreed number of revision rounds specified at the point of engagement. Clients are responsible for providing timely feedback, content, and any access credentials needed to complete the project. Delays caused by the client may extend delivery timelines accordingly.
6. Intellectual Property
Upon full payment, ownership of final deliverables (e.g. website files, brand assets, edited videos) transfers to the client, except for third-party assets (stock photography, fonts, plugins, licensed software) which remain subject to their original licensing terms. The Nexie Solutions retains the right to showcase completed work in its portfolio and marketing materials unless otherwise agreed in writing.
7. Refunds
Deposits are non-refundable once work has commenced, as they secure our time and resources. Refund requests for incomplete or undelivered work are assessed on a case-by-case basis.
8. Third-Party Tools
Our website uses third-party services, including Web3Forms for form submissions and YouTube for embedded video content. Use of these embedded services is subject to the respective third party's own terms and privacy practices.
9. Limitation of Liability
To the fullest extent permitted under Nigerian law, The Nexie Solutions is not liable for indirect, incidental, or consequential damages arising from the use of our services or website, including downtime, data loss, or third-party service interruptions.
10. Termination
Either party may terminate an ongoing engagement with written notice. The client remains responsible for payment for work completed up to the point of termination.
11. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes are subject to the exclusive jurisdiction of the courts of Nigeria.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms can be sent to info@thenexiesolutions.com or via our Contact page.
1. Introduction
This Privacy Policy explains how The Nexie Solutions collects, uses, and protects information when you visit our website or engage our services, in line with the Nigeria Data Protection Act (NDPA) 2023.
2. Information We Collect
When you submit a form on our website (such as our Get Started form), we may collect:
- Your name, email address, and phone number
- The service you're interested in and your budget range
- Details about an existing website, domain preference, or reference site
- Any message or project details you choose to share
3. How We Use Your Information
We use the information collected to respond to inquiries, prepare proposals, deliver contracted services, and communicate with you about your project. We do not sell your personal information to third parties.
4. Third-Party Services
Our site uses Web3Forms to process form submissions, YouTube to embed video content, and Google Fonts to load typography. These services may process limited technical data (such as IP address) in accordance with their own privacy policies.
5. Data Retention
We retain personal information only as long as necessary to fulfil the purpose it was collected for, or as required by law.
6. Your Rights
Under the NDPA, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.
7. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
8. Children's Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related questions, contact us at info@thenexiesolutions.com or via our Contact page.
1. Payment Structure
For all projects, we require an upfront payment of 80% of the total project cost before work begins. This deposit secures your project slot and covers the resources needed to start. The remaining 20% balance is due upon completion of the project, before final files or deliverables are handed over.
2. No Refund Policy
Once a project has commenced, payments made are non-refundable. This includes the initial 80% deposit and any milestone payments made along the way, as they cover the time, resources, and work already committed to your project.
3. Cancellation Before Project Start
If you wish to cancel before any work has begun (i.e. before the project officially commences following payment), please contact us as soon as possible to discuss your options.
4. Late or Outstanding Payments
The final 20% balance must be settled within 18 hours of project completion, before final deliverables (website files, brand assets, edited videos, print files, etc.) are released. Outstanding balances may result in a delay in the handover of completed work.
5. Contact
Questions about payments or this policy can be sent to info@thenexiesolutions.com or via our Contact page.
1. Acceptance of Terms
By accessing or using the website and services of The Nexie Solutions ("we," "us," "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services. Nothing in these Terms affects your statutory rights.
2. Our Services
The Nexie Solutions provides website design and development, ecommerce platforms, learning management systems, brand identity design, print and merchandise production, and video editing services to clients in the United Kingdom and internationally.
3. Project Engagement
Work begins only after project scope, timeline, and pricing have been agreed in writing and, where applicable, an initial deposit has been received. Quoted timelines are estimates and may vary based on client responsiveness, revisions, and project complexity.
4. Payment Terms
Payment terms are agreed on a per-project basis. Unless otherwise stated, an upfront deposit is required before work commences, with the balance due on completion or per an agreed milestone schedule. Late payment may result in a pause of work or delivery.
5. Revisions & Client Responsibilities
Projects include an agreed number of revision rounds specified at the point of engagement. Clients are responsible for providing timely feedback, content, and any access credentials needed to complete the project.
6. Intellectual Property
Upon full payment, ownership of final deliverables transfers to the client, except for third-party assets (stock photography, fonts, plugins, licensed software) which remain subject to their original licensing terms. The Nexie Solutions retains the right to showcase completed work in its portfolio and marketing materials unless otherwise agreed in writing.
7. Refunds
Deposits are non-refundable once work has commenced, as they secure our time and resources. Refund requests for incomplete or undelivered work are assessed on a case-by-case basis, in line with the Consumer Rights Act 2015 where applicable.
8. Third-Party Tools
Our website uses third-party services, including Web3Forms for form submissions and YouTube for embedded video content. Use of these embedded services is subject to the respective third party's own terms and privacy practices.
9. Limitation of Liability
To the fullest extent permitted by law, The Nexie Solutions is not liable for indirect or consequential loss arising from the use of our services or website. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud.
10. Termination
Either party may terminate an ongoing engagement with written notice. The client remains responsible for payment for work completed up to the point of termination.
11. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms can be sent to info@thenexiesolutions.com or via our Contact page.
1. Introduction
This Privacy Policy explains how The Nexie Solutions collects, uses, and protects your personal data when you visit our website or engage our services, in accordance with the UK GDPR and the Data Protection Act 2018.
2. Information We Collect
When you submit a form on our website (such as our Get Started form), we may collect:
- Your name, email address, and phone number
- The service you're interested in and your budget range
- Details about an existing website, domain preference, or reference site
- Any message or project details you choose to share
3. Legal Basis & Use of Information
We process your data on the basis of your consent (when you submit a form) and our legitimate interest in responding to business inquiries. We use this information to respond to inquiries, prepare proposals, deliver contracted services, and communicate about your project. We do not sell your personal data.
4. Third-Party Services
Our site uses Web3Forms to process form submissions, YouTube to embed video content, and Google Fonts to load typography. These services may process limited technical data (such as IP address) in accordance with their own privacy policies, and some may transfer data outside the UK with appropriate safeguards in place.
5. Data Retention
We retain personal information only as long as necessary to fulfil the purpose it was collected for, or as required by law.
6. Your Rights
Under UK GDPR, you have the right to access, correct, erase, restrict, or port your data, and to object to certain processing. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO). To exercise your rights, contact us using the details below.
7. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
8. Children's Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related questions, contact us at info@thenexiesolutions.com or via our Contact page.
1. Payment Structure
For all projects, we require an upfront payment of 80% of the total project cost before work begins. This deposit secures your project slot and covers the resources needed to start. The remaining 20% balance is due upon completion of the project, before final files or deliverables are handed over.
2. No Refund Policy
Once a project has commenced, payments made are non-refundable. This includes the initial 80% deposit and any milestone payments made along the way, as they cover the time, resources, and work already committed to your project.
3. Your Statutory Cancellation Rights
If you are a consumer based in the UK, you may ordinarily have a 14-day right to cancel a service purchased online under the Consumer Contracts Regulations 2013. By instructing us to begin work before this 14-day period ends, you acknowledge and agree that this cancellation right no longer applies once work has commenced. Nothing in this policy affects any other statutory right you may have.
4. Cancellation Before Project Start
If you wish to cancel before any work has begun (i.e. before the project officially commences following payment), please contact us as soon as possible to discuss your options.
5. Late or Outstanding Payments
The final 20% balance must be settled within 18 hours of project completion, before final deliverables (website files, brand assets, edited videos, print files, etc.) are released. Outstanding balances may result in a delay in the handover of completed work.
6. Contact
Questions about payments or this policy can be sent to info@thenexiesolutions.com or via our Contact page.
1. Acceptance of Terms
By accessing or using the website and services of The Nexie Solutions ("we," "us," "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services.
2. Our Services
The Nexie Solutions provides website design and development, ecommerce platforms, learning management systems, brand identity design, print and merchandise production, and video editing services to clients in the United States and internationally.
3. Project Engagement
Work begins only after project scope, timeline, and pricing have been agreed in writing and, where applicable, an initial deposit has been received. Quoted timelines are estimates and may vary based on client responsiveness, revisions, and project complexity.
4. Payment Terms
Payment terms are agreed on a per-project basis. Unless otherwise stated, an upfront deposit is required before work commences, with the balance due on completion or per an agreed milestone schedule. Late payment may result in a pause of work or delivery.
5. Revisions & Client Responsibilities
Projects include an agreed number of revision rounds specified at the point of engagement. Clients are responsible for providing timely feedback, content, and any access credentials needed to complete the project.
6. Intellectual Property
Upon full payment, ownership of final deliverables transfers to the client, except for third-party assets (stock photography, fonts, plugins, licensed software) which remain subject to their original licensing terms. The Nexie Solutions retains the right to showcase completed work in its portfolio and marketing materials unless otherwise agreed in writing.
7. Refunds
Deposits are non-refundable once work has commenced, as they secure our time and resources. Refund requests for incomplete or undelivered work are assessed on a case-by-case basis.
8. Third-Party Tools
Our website uses third-party services, including Web3Forms for form submissions and YouTube for embedded video content. Use of these embedded services is subject to the respective third party's own terms and privacy practices.
9. Limitation of Liability
To the fullest extent permitted by applicable law, The Nexie Solutions is not liable for indirect, incidental, special, or consequential damages arising from the use of our services or website, including downtime, data loss, or third-party service interruptions.
10. Termination
Either party may terminate an ongoing engagement with written notice. The client remains responsible for payment for work completed up to the point of termination.
11. Governing Law
These Terms are governed by applicable United States federal law and the law of the state in which The Nexie Solutions operates, without regard to conflict-of-law principles.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms can be sent to info@thenexiesolutions.com or via our Contact page.
1. Introduction
This Privacy Policy explains how The Nexie Solutions collects, uses, and protects information when you visit our website or engage our services, and outlines rights that may apply under applicable U.S. state privacy laws (such as the California Consumer Privacy Act, where applicable).
2. Information We Collect
When you submit a form on our website (such as our Get Started form), we may collect:
- Your name, email address, and phone number
- The service you're interested in and your budget range
- Details about an existing website, domain preference, or reference site
- Any message or project details you choose to share
3. How We Use Your Information
We use the information collected to respond to inquiries, prepare proposals, deliver contracted services, and communicate with you about your project. We do not sell your personal information to third parties.
4. Third-Party Services
Our site uses Web3Forms to process form submissions, YouTube to embed video content, and Google Fonts to load typography. These services may process limited technical data (such as IP address) in accordance with their own privacy policies.
5. Data Retention
We retain personal information only as long as necessary to fulfil the purpose it was collected for, or as required by law.
6. Your Rights
Depending on your state of residence, you may have the right to know what personal information we hold, request deletion of that information, and opt out of certain data practices. To exercise these rights, contact us using the details below.
7. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
8. Children's Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related questions, contact us at info@thenexiesolutions.com or via our Contact page.
1. Payment Structure
For all projects, we require an upfront payment of 80% of the total project cost before work begins. This deposit secures your project slot and covers the resources needed to start. The remaining 20% balance is due upon completion of the project, before final files or deliverables are handed over.
2. No Refund Policy
Once a project has commenced, payments made are non-refundable. This includes the initial 80% deposit and any milestone payments made along the way, as they cover the time, resources, and work already committed to your project.
3. Cancellation Before Project Start
If you wish to cancel before any work has begun (i.e. before the project officially commences following payment), please contact us as soon as possible to discuss your options.
4. Late or Outstanding Payments
The final 20% balance must be settled within 18 hours of project completion, before final deliverables (website files, brand assets, edited videos, print files, etc.) are released. Outstanding balances may result in a delay in the handover of completed work.
5. Contact
Questions about payments or this policy can be sent to info@thenexiesolutions.com or via our Contact page.